Claims Information

After an Accident:

Things are stressful when you have an accident so please try to calm down. If it's an auto accident, please try to follow this guideline:

  • Make sure that no one is injured. Move a safe distance from the scene of the accident and seek medical attention for any injuries.
  • Call the police to report the accident, no matter how minor the accident.
  • Write down names, addresses, telephone numbers and driver’s license numbers from other drivers and witnesses. Make a note of license plate numbers, vehicle identification information (year, make and model) and damage to vehicles.
  • Do not admit fault. Do not discuss the accident with anyone except a company representative or the police.
  • Report the claim.

Report a Claim

Our goal is to settle your claim as quickly, fairly and accurately as possible to minimize the disruption to your life.

If you’re a Multi-State policyholder and you have a claim (an accident, theft, vandalism or weather damage) please find your claim handling company from the list below and report the claim. You can also report your claim by visiting www.afaclaims.com

Claims Contact Information
Policy Number Starts With Company Contact
CNM Century National Insurance Company Claims Phone: (800) 299-5709 or (562) 252-3434
Fax: (562) 865-2800
NIC or NMC Nations Insurance Company Claims Phone: (800) 299-5709 or (562) 252-3434
Fax: (562) 865-2800
TMS Topa Insurance Company Claims Phone: (800) 299-5709 or (562) 252-3434
Fax: (562) 865-2800
WAC Workmen's Insurance Company Claims Phone: (800) 299-5709 or (562) 252-3434
Fax: (562) 865-2800
HSP Home State County Mutual Phone: (800) 299-5709
Fax: (562) 865-2800
SMC or MSI Delos Insurance Company Claims Phone: (800) 299-5709 or (562) 252-3434
Fax: (562) 865-2800
WGN Western General Insurance Company Claims Phone: (800) 758-3311
Fax: (818) 880-9269
MSD Sterling Casualty Insurance Company Claims Phone: (949) 851-6362
Fax: (949) 851-9694